Moya contacted Cole and told him that an EMT was requiring his help. Before making a move, Cole reminded her that he cannot solve all the world's problems. Though Moya understood this, she still insisted that Cole helps the EMT, as the latter could return the favor.
Upon meeting Cole, the wounded EMT told him that Reapers have taken over his clinic and were attacking any pedestrians that walked past. The EMT asked Cole to defeat the Reapers so the clinic would be safe to run. Turning the corner, Cole witnessed a Reaper shoot a civilian at point range before spotting him. Racing to meet the oncoming Reapers, Cole quickly defeated them all before clearing out the remaining troops, leaving the area free of Reapers and the EMT free to run the clinic. Moya called Cole once more, saying that there were more people out there that need help
- This mission is technically treated as a side mission, as the EMT will have a side mission indicator above him.